Laura Miller

Assistant Professor of Management and Organizational Communication

TFAC 326


Laura Nicole Miller teaches undergraduate and graduate, online and face-to-face organizational communication, marketing, and management classes. Her research interests include educational technology, organizational communication, online collaboration, and the intersection of the three. Before joining Assumption’s Grenon School of Business, she was a marketing and communications executive in the educational technology industry.

Educational Background:

  • Central Michigan University, Doctorate of Educational Technology (DET)
  • Quantic School of Business and Technology, Executive Master of Business Administration (EMBA)
  • San Jose State University, Master of Library and Information Science (MLIS)
  • Virginia Commonwealth University, Bachelor of the Arts (BA), English and Women’s Studies

Professional Background:

13 years of experience working in marketing and communications in the educational technology industry, with the most recent spent in executive leadership roles

Courses taught:

  • Introduction to Organizational Behavior (MGT 102)
  • Communication Theory (OCM 200)
  • Public Relations (MKT 317)
  • Strategic Managerial Communication (OCM 333)
  • Portfolio Management (OCM 398)
  • Leading and Navigating Change and Innovation (MOL 613)
  • Negotiation and Conflict Resolution (MBA 739)

Areas of Expertise:

  • Online Collaboration
  • Organizational Communication
  • Educational Technology

Research areas:

  • The case teaching method
  • Online collaboration
  • Online MBA pedagogy
  • Peer feedback

Organizations/Associations:

  • Worcester Public Library (member of board of directors)
  • New England VegFest (member of board of directors)
  • Association of Business Communication (member)
  • Public Relations Society of America (member)
  • National Communication Association (member)
  • Eastern Communication Association (member)

  • Laura Nicole Miller (2024). “Teaching Organizational Behavior through Behaving as an Organization,” Association for Business Communication.

    Dirkin, K. and Laura Nicole Miller (2024). “All in On AI: A Course Redesign to Empower Today’s Educators for Tomorrow’s Decisions,” Society for Information Technology and Teacher Education.

    Miller, L.N. and Ray Francis (2024). “Best Practices for Using SMS in Higher Education,” Society for Information Technology and Teacher Education.

    Sobehrad, S., Breanna Naglich, and Laura Nicole Miller (2023). “Driving Performance with PMERG: A Simple Guide to Drive Achievement and Retention through Educational Technology Resources,” Online Learning Consortium.